✦Support✦

Help Center

Everything about getting started with BOVA, what your team handles, and how to reach us when you need something.

Getting started

Onboarding & kickoff

What happens after the discovery call: scoping, access handover, tool setup, and your first week with the team.

Services

Scope & deliverables

What sits inside a retainer, how requests are queued, and how to add work outside the agreed scope.

Accounts

Access & security

How we request credentials, where they are stored, and how access is revoked when an engagement ends.

Billing

Invoices & payments

Billing cycles, accepted payment methods, and what to do if an invoice looks wrong.

Careers

Applying to BOVA

How the application flows, what we look for, and how long the hiring process usually takes. Start at the careers page.

Looking for the quick answers?

The most common pre-sales questions are answered on the FAQ section of the home page.